Salesforce is, without a doubt, one of the best CRM tools out there. But if you're new to Salesforce, you probably find yourself bogged down in a myriad of new, unfamiliar terms. This easy to read glossary will:
- Cover some of the (many) terms you need to know when researching, building, implementing and using Salesforce
- Equip you to speak about Salesforce with confidence
- Includes the terms you're likely to encounter as you embark on your Salesforce journey.